Forschungsartikel (Zeitschrift)

 

Barann, B., Betzing, J. H., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail. Electronic Markets, In Print, 1–23.
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Betzing, J. H., Kurtz, M., & Becker, J. (2020). Customer Participation in Virtual Communities for Local High Streets. Journal of Retailing and Consumer Services, 54(102025), 1–12.
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Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik, 54(5), 659–671.
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Betzing, J. H., Tietz, M., vom Brocke, J., & Becker, J. (2019). The impact of transparency on mobile privacy decision making. Electronic Markets, 30(3), 607–625.
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Forschungsartikel in Sammelband (Konferenz)

 

Berendes, C. I., zur Heiden, P., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Usage of Local Online Platforms in Retail: Insights from retailers' expectations. In Proceedings of the 28th European Conference on Information System, Marrakech, Morocco.
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Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In Proceedings of the 27th European Conference on Information Systems, Stockholm-Uppsala, Schweden.
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Bartelheimer, C., Betzing, J. H., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK.
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Berendes, C. I., Bartelheimer, C., Betzing, J. H., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA.
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Betzing, J. H. (2018). Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail. In Proceedings of the 24th Americas Conference on Information Systems, New Orleans, LA, US.
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Betzing, J. H., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 2083–2094.
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Betzing, J. H., Hoang, A.-Q. M., & Becker, J. (2018). In-store Technologies in the Retail Servicescape. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018), Lüneburg, Deutschland, 1671–1682.
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Betzing, J. H., Niemann, M., Barann, B., Hoffmeister, B., & Becker, J. (2019). Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 557–571.
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Betzing, J. H., Niemann, M., & Berendes, C. I. (2019). Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 1967–1971.
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Wulfert, T., Betzing, J. H., & Becker, J. (2019). Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach. In Proceedings of the 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), Siegen, Deutschland, 1220–1234.
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Qualifikationsschrift (Dissertation, Habilitationsschrift)

 

Betzing, J. H. (2019). Digitalization of High Street Retail: Design, Development, and Evaluation of a Multi-sided Digital Community Platform. at the Westfälische Wilhelms-Universität Münster. Münster, Germany.
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Forschungsartikel (Buchbeitrag)

 

Becker, J., Betzing, J. H., von Hoffen, M., & Niemann, M. (2019). A Tale of Two Cities: How High Streets Can Prevail in the Digital Age. In Riemer, K., Schellhammer, S., & Meinert, M. (Eds.), Collaboration in the Digital Age — How Technology Enables Individuals, Teams and Businesses (pp. 291–307). Berlin, Heidelberg: Springer.
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Betzing, J. H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., Berendes, I., Braun, M., Gadeib, A., von Hoffen, M., & Schallenberg, C. (2019). Interaktive, digitale Einkaufserlebnisse in Innenstädten. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 109–121). Edition HMD. Wiesbaden: Springer Vieweg.
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Betzing, J. H., Beverungen, D., & Becker, J. (2019). Gestaltungsprinzipien für mobile, kontextbezogene Dienste zur Ko-Kreation digitaler Einkaufserlebnisse im Einzelhandel. In Robra-Bissantz, S., & Lattemann, C. (Eds.), Digital Customer Experience (pp. 123–138). Edition HMD. Wiesbaden: Springer Vieweg.
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